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Frequently Asked Questions

Questions? We have answers.

The estimated trade value provided online is a suggested range provided by J.D. Power. All values are contingent upon dealer review and approval. Further negotiation is subject to dealer terms. Home trade-in pickup is available at select Polaris Xchange Dealers only. Ask your dealer.

Yes. Visit polarisxchange.com and click "Sell/Trade Your Vehicle" to receive your trade-in evaluation.

Yes.

Consult with your owner's manual for exact location. But generally speaking, with the vast majority of motorcycles, the VIN is found to the right of the headstock tube. Usually on the part of the frame that the forks go through, underneath the throttle. For ATVs, UTVs and Autocycles, location varies by manufacturer but are most consistently on or near the frame. The VIN can also be found on your registration and insurance cards.

We've partnered with industry leader, J.D. Power, who assigns an estimated value range based on your vehicle's make, miles, & condition. All values are contingent upon dealer review and approval. Further negotiation is subject to dealer terms.

While you are unable to sign or pay for vehicles online, on used vehicles you can place a reservation deposit for a machine, configure your agreement to your liking, and pay for the vehicle at the dealership or upon the dealer delivering it to you. On new vehicles, you can start the process online by providing your personal and payment preference information, and start your financing paperwork. Then, you will have to finalize the deal in-store with the dealer.

The platform allows you to drive your own experience. You are able to complete the majority of the purchase process from home, so you can minimize the time you spend at the dealership. You can chat, call, email your dealer throughout the process, or physically stop by the dealership.

100% of the inventory on Polaris Xchange is owned by Polaris dealers.

Beyond the extensive vehicle description, photos, history & condition reports on Polaris Xchange, you can click to call from mobile, sign-in and email with a dealer on the Polaris Xchange platform, or set up an appointment to go see the vehicle in person.

Yes. Simply call or chat the dealer and request this information.

You can finance yourself, finance through a dealer, or pay with cash/check. Funds are not transferrable on the platform. For used vehicles, you can pay upon delivery. For new vehicles, you will need to finalize the transaction at the dealership.

No. A deposit is used to reserve the vehicle so another shopper can't begin the buying process on it.

If you end up purchasing the used vehicle, the deposit is put towards the purchase price. If you decide not to purchase the vehicle, contact your dealer within 7 days to refund your deposit.

All major credit cards are accepted.

A deposit reserves your used vehicle temporarily with your Polaris Xchange dealer, and will be applied to your total amount due if you complete your vehicle purchase from your Polaris Xchange dealer. The deposit will be returned to you if your Polaris Xchange dealer cancels the sale within 7 days. Polaris Xchange is not a party to any sales transactions.

Sorry, Polaris Xchange is only available in the United States at this time.

Each dealer has specific delivery capabilities & policies. Please consult with the selling dealer.

Delivery timing varies by dealer.

Delivery fee will be dependent on your distance from dealer & dealer's per-mile delivery fees.

Yes.

All fees will be clearly defined in the checkout process. Final terms may very. Verify with your Polaris Xchange Dealer.

Consult with your dealer on state restrictions. In some states, you may be required to stop into the dealership to sign paperwork.

The condition report is completed by a dealer representative during their inspection process.

Each vehicle detail page includes the location and phone number of the selling dealer. Set up an appointment and come take a look. Some new vehicles listed on the site may be pre-order units, meaning the physical vehicle is not yet in the store. Contact your dealer.

Yes.

Financing options are available through our dealer partners and not Polaris Xchange directly.

Polaris Xchange is a trusted one-stop digital platform and marketplace for used powersports vehicles + new Polaris vehicles.

ATVs, UTVs, Motorcycles, Snowmobiles & Autocycles. Here, you'll find used vehicles from all brands plus new vehicles from Polaris.

Yes. You can shop with peace of mind knowing that the platform is from the largest OEM in powersports, Polaris Industries Inc., along with their trusted network of dealers.

We know that you value convenience and life is busy! We also know that buying a vehicle is a big purchase and you want to feel confident and excited about what you buy. That's why we created the first customer-centric powersports marketplace to allow you to shop, finance, and trade-in a vehicle online with confidence and convenience.

Yes, in most cases, but please consult with the selling dealer to set up an appointment to ensure they are able to provide a test drive.

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